Effective Date: [12/29/2025]

By accessing or using the SkinPlan website, purchasing services, or participating in consultations, you agree to be bound by the following Terms of Service. If you do not agree to these terms, please do not use SkinPlan services.

⸻

1. Description of Services

SkinPlan provides virtual cosmetic skincare education and routine guidance through one-on-one consultations with qualified estheticians. Services are designed to help clients better understand skincare routines, product categories, usage order, and general lifestyle factors that may affect the appearance of skin.

SkinPlan does not provide medical advice, diagnosis, or treatment. Services are not a substitute for care from a dermatologist or other licensed medical professional.

⸻

2. Scope of Practice & Medical Disclaimer

SkinPlan consultations are limited to cosmetic skincare education and routine planning only. Estheticians working with SkinPlan do not diagnose medical conditions, prescribe medication, or provide medical treatment.

Clients experiencing severe, persistent, or worsening skin concerns should seek care from a licensed medical professional. SkinPlan does not guarantee results, and individual outcomes may vary.

⸻

3. Eligibility

SkinPlan services are intended for teens and adults. Clients under the age of 18 must have permission from a parent or legal guardian to participate in consultations.

By using SkinPlan services, you confirm that you meet these eligibility requirements.

⸻

4. Virtual Services

All SkinPlan services are provided virtually. Clients are responsible for ensuring they have access to the necessary technology, including a stable internet connection and compatible device, to participate in virtual consultations.

SkinPlan is not responsible for disruptions caused by technical issues outside of its control.

⸻

5. Scheduling & Appointments

After purchase, SkinPlan will contact clients during normal business hours to schedule their virtual consultation and collect any additional information needed prior to the appointment.

Appointment availability may vary. Missed appointments, late cancellations, or rescheduling requests are subject to SkinPlan’s scheduling policies, which may be updated from time to time.

⸻

6. Payments & Refunds

Payment is required at the time of purchase. Due to the personalized nature of SkinPlan services, all sales are final unless otherwise stated.

Membership services are billed on a recurring basis and may be canceled at any time prior to the next billing cycle to avoid future charges.

⸻

7. SkinPlan Club Membership

SkinPlan Club membership provides access to ongoing skincare guidance, including up to one 30-minute follow-up consultation per week during an active membership period. Sessions are optional, do not roll over, and must be scheduled while membership is active.

SkinPlan reserves the right to modify membership pricing, benefits, or availability with reasonable notice.

⸻

8. Client Responsibility

Clients are responsible for providing accurate, complete, and truthful information during consultations. SkinPlan is not responsible for outcomes resulting from incomplete or inaccurate information provided by the client.

Clients are responsible for how they choose to apply the guidance provided during consultations.

⸻

9. Limitation of Liability

To the fullest extent permitted by law, SkinPlan shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to the use of its services.

SkinPlan makes no guarantees regarding specific outcomes, and individual results may vary.

⸻

10. Intellectual Property

All content on the SkinPlan website, including text, branding, logos, and materials provided during consultations, is the property of SkinPlan and may not be copied, distributed, or reproduced without written permission.

⸻

11. Termination of Services

SkinPlan reserves the right to refuse, suspend, or terminate services at its discretion if these Terms of Service are violated or if continued service is deemed inappropriate.

⸻

12. Changes to Terms

SkinPlan may update these Terms of Service from time to time. Continued use of the website or services after changes are posted constitutes acceptance of the updated terms.

⸻

13. Contact Information

For questions regarding these Terms of Service, please contact SkinPlan through the website contact form.